Hi - Since I wrote to you I have been doing work on my computer and now it only gets stop errors occasionally. I am able to use the computer so I have done what you asked. This is the combofix log:
Jerms - 06-11-29 13:15:46.62 Service Pack 2
ComboFix 06.11.27W - Running from: "C:\Documents and Settings\Jerms\Desktop"
(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
C:\WINDOWS\keyboard1.dat
C:\deskbar_e34.exe
C:\Program Files\PrintView
C:\Program Files\Common Files\{3C9D5B05-0AE9-1033-0203-060506210001}
C:\Program Files\Common Files\{9C9D5B05-0AE9-1033-0203-060506210001}
((((((((((((((((((((((((((((((( Files Created from 2006-10-29 to 2006-11-29 ))))))))))))))))))))))))))))))))))
2006-11-28 10:08 <DIR> d-------- C:\WINDOWS\system32\Dell
2006-11-28 08:58 <DIR> d-------- C:\Program Files\MSXML 4.0
2006-11-28 08:58 <DIR> d-------- C:\c73728d49eb7a2e29c25ae21666b6baf
2006-11-28 08:57 <DIR> d-------- C:\f2edc3c88727fce3440535
2006-11-27 12:12 <DIR> d-------- C:\WINDOWS\network diagnostic
2006-11-27 12:07 <DIR> d-------- C:\d24b460bec1d525a09c9b9
2006-11-27 12:03 <DIR> d-------- C:\WINDOWS\system32\ODCTOOLS
2006-11-26 16:10 <DIR> d-------- C:\Program Files\PCPitstop
2006-11-26 10:45 <DIR> d-------- C:\Program Files\RegCure
2006-11-23 12:23 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2006-11-23 12:23 <DIR> d-------- C:\Program Files\Grisoft
2006-11-23 10:41 86,016 --a------ C:\WINDOWS\unvise32.exe
2006-11-22 18:10 <DIR> d--hs---- C:\WINDOWS\CSC
2006-11-16 16:58 <DIR> d-------- C:\WINDOWS\system32\appmgmt
2006-11-13 15:05 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2006-11-04 14:14 1,245,696 --a------ C:\WINDOWS\system32\msxml4.dll
2006-10-31 20:58 <DIR> d-------- C:\Program Files\BearShare Applications
(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))
Rootkit driver pe386 is present. A rootkit scan is required
2006-11-29 13:16 -------- d-------- C:\Program Files\Common Files
2006-11-29 13:10 -------- d-------- C:\Program Files\Common Files\Symantec Shared
2006-11-28 12:50 -------- d-------- C:\Documents and Settings\Jerms\Application Data\Hamachi
2006-11-28 10:08 -------- d-------- C:\Program Files\Dell
2006-11-23 10:41 -------- d-------- C:\Program Files\RegistryPatrol3.0
2006-11-22 18:21 -------- d-------- C:\Program Files\World of Warcraft
2006-11-18 20:22 -------- d-------- C:\Program Files\Warcraft III
2006-11-18 01:33 -------- d-------- C:\Program Files\Internet Explorer
2006-11-17 18:55 -------- d-------- C:\Program Files\Google Toolbar
2006-11-17 18:33 -------- d-------- C:\Program Files\Norton SystemWorks
2006-11-16 17:39 7438520 --a------ C:\WINDOWS\system32\mi2.exe
2006-11-16 17:37 379071 --a------ C:\WINDOWS\system32\mi1.exe
2006-11-16 16:56 2724 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys
2006-11-09 19:22 -------- d-------- C:\Program Files\Apple Software Update
2006-11-03 19:20 56 -r-hs---- C:\WINDOWS\system32\80020AEA00.sys
2006-11-03 19:19 61678 --a------ C:\Documents and Settings\Jerms\Application Data\PFP120JPR.{PB
2006-11-03 19:19 12358 --a------ C:\Documents and Settings\Jerms\Application Data\PFP120JCM.{PB
2006-11-03 19:19 -------- d-------- C:\Documents and Settings\Jerms\Application Data\COREL
2006-11-02 20:42 -------- d-------- C:\Program Files\Spybot - Search & Destroy
2006-10-28 20:17 -------- d-------- C:\Program Files\MSN Messenger
2006-10-27 12:08 -------- d-------- C:\Program Files\XPMedic
2006-10-27 08:06 -------- d-------- C:\Program Files\AdwareAlert
2006-10-25 14:27 -------- d-------- C:\Program Files\Lavasoft
2006-10-25 14:27 -------- d-------- C:\Documents and Settings\Jerms\Application Data\Lavasoft
2006-10-25 12:07 -------- d-------- C:\Program Files\Java
2006-10-24 11:57 1886 --a------ C:\WINDOWS\system32\coke.exe
2006-10-24 09:36 -------- d-------- C:\Program Files\Symantec Technical Support
2006-10-23 18:50 -------- d-------- C:\Program Files\MSN
2006-10-23 18:50 -------- d-------- C:\Documents and Settings\Jerms\Application Data\MSNInstaller
2006-10-23 08:30 -------- d-------- C:\Program Files\SpywareBot
2006-10-22 20:33 -------- d-------- C:\Program Files\TrojanHunter 4.6
2006-10-22 13:58 -------- d-------- C:\Documents and Settings\Jerms\Application Data\TrojanHunter
2006-10-22 13:57 -------- d-------- C:\Documents and Settings\Jerms\Application Data\Help
2006-10-22 13:48 -------- d-------- C:\Documents and Settings\Jerms\Application Data\Simply Super Software
2006-10-22 13:41 -------- d-------- C:\Program Files\Common Files\Download Manager
2006-10-22 13:00 -------- d---s---- C:\Documents and Settings\Jerms\Application Data\Microsoft
2006-10-16 19:55 -------- d-------- C:\Program Files\Google
2006-10-14 22:22 -------- d-------- C:\Documents and Settings\Jerms\Application Data\Corel Photo Album
2006-10-13 06:35 65536 --a------ C:\WINDOWS\system32\nwwks.dll
2006-10-13 06:35 64000 --a------ C:\WINDOWS\system32\nwapi32.dll
2006-10-13 06:35 142336 --a------ C:\WINDOWS\system32\nwprovau.dll
2006-10-13 04:23 163584 --a------ C:\WINDOWS\system32\drivers\nwrdr.sys
2006-10-11 13:07 252752 --a------ C:\WINDOWS\system32\odc.dll
2006-09-29 22:21 -------- d-------- C:\Program Files\X Password Generator
2006-09-29 20:46 10578 --a------ C:\WINDOWS\system32\drivers\hamachi.sys
2006-09-29 20:46 -------- d-------- C:\Program Files\Hamachi
2006-09-29 19:21 -------- d-------- C:\Documents and Settings\Jerms\Application Data\Macromedia
2006-09-12 23:01 1084416 --a------ C:\WINDOWS\system32\msxml3.dll
(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries are not shown
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"DellSupport"="\"C:\\Program Files\\Dell Support\\DSAgnt.exe\" /startup"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"ATIPTA"="\"C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe\""
"DMXLauncher"="C:\\Program Files\\Dell\\Media Experience\\DMXLauncher.exe"
"RealTray"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"MMTray"="\"C:\\Program Files\\Musicmatch\\Musicmatch Jukebox\\mm_tray.exe\""
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\ISUSPM.exe\" -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"DLA"="C:\\WINDOWS\\System32\\DLA\\DLACTRLW.EXE"
"Google Desktop Search"="\"C:\\Program Files\\Google\\Google Desktop Search\\GoogleDesktop.exe\" /startup"
"MimBoot"="C:\\PROGRA~1\\MUSICM~1\\MUSICM~3\\mimboot.exe"
"Corel Photo Downloader"="C:\\Program Files\\Corel\\Corel Photo Album 6\\MediaDetect.exe"
"MSKDetectorExe"="C:\\Program Files\\McAfee\\SpamKiller\\MSKDetct.exe /uninstall"
"ccApp"="C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"
"ccRegVfy"="C:\\Program Files\\Common Files\\Symantec Shared\\ccRegVfy.exe"
"GhostStartTrayApp"="C:\\Program Files\\Norton SystemWorks\\Norton Ghost\\GhostStartTrayApp.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
"KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,\
65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000001
[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About
:Home"
"SubscribedURL"="About
:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,e2,03,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"_mzu_stonedrv8"="c:\\windows\\system32\\_mzu_stonedrv8.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"_mzu_stonedrv8"="c:\\windows\\system32\\_mzu_stonedrv8.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{2C1CD3D7-86AC-4068-93BC-A02304BB2240}"="DCOM Server 2240"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001
"InstallVisualStyle"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,52,65,73,6f,75,72,\
63,65,73,5c,54,68,65,6d,65,73,5c,52,6f,79,61,6c,65,5c,52,6f,79,61,6c,65,2e,\
6d,73,73,74,79,6c,65,73,00
"InstallTheme"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,52,65,73,6f,75,72,63,65,\
73,5c,54,68,65,6d,65,73,5c,52,6f,79,61,6c,65,2e,74,68,65,6d,65,00
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"
Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer.job
C:\WINDOWS\tasks\Norton SystemWorks One Button Checkup.job
C:\WINDOWS\tasks\RegCure.job
C:\WINDOWS\tasks\Symantec NetDetect.job
Completion time: 06-11-29 13:16:50.70
C:\ComboFix.txt ... 06-11-29 13:16
My HJT log is
Logfile of HijackThis v1.99.1
Scan saved at 1:35:58 PM, on 11/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
http://search.bearshare.com/search/index.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://search.bearshare.com/search/index.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://search.bearshare.com/search/index.html?src=ssb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://search.bearshare.com/search/index.html?src=ssb
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: My Global Search Bar BHO - {37B85A21-692B-4205-9CAD-2626E4993404} - C:\Program Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My Global Search Bar - {37B85A29-692B-4205-9CAD-2626E4993404} - C:\Program Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) -
http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) -
https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) -
http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) -
http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) -
http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1164582830312
O16 - DPF: {AEF76437-F960-4EBC-97EA-7BBB4230CF38} (OcarptMain Class) -
https://oca.microsoft.com/en/secure/ocarpt.CAB
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) -
http://a532.g.akamai.net/f/532/6712/.../installer.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
Thanks for your help
Cathy