Tech Support Forum - View Single Post - Numerous problems including slow system and ATI driver not working

champster2k6 · 11-23-2006, 02:41 PM

Hello my name is Lee. I'm having many problems with my system at the moment and it's driving me crazy. I've had the laptop for about two and a half years now (its spec is 512mb RAM and 60Gb hard drive, Windows XP SP2). Around a year ago my laptop randomly began to reset itself and/or go very basic in regards to its colour (as if it was a 12bit display or something silly). I sent it in for repair and it came back working - for a while.

Around two months later it went again. This time, out of warranty, I disabled the ATI from running at startup and it seemed to solve the problem (although I can no longer play any decent games on it anymore). Everytime I load my system up it tells me its unloading the ATI driver and I just click "cancel". I also get two random messages, one which says its a fatal error or a DLL is missing and another saying something about power server failed to intialise or something (if you need to know exactly what these say I can let you know after a reboot). Anyway, my system seemed to be working ok regardless but it is running very slow. I don't have too much memory left on the hard drive but it does seem to be running much slower than it ought considering I don't have many programs running at a time.

I use Mozilla Firefox as a browser and after installing the new one it seems to randomly crash (especially when Adobe Acrobat or a YouTube video is buffering) and I have to come out of it and manually exit it via CTRL ALT DEL. I used Internet Explorer for a bit whilst this was annoying me but I seem to have inherited some form of malware as it sends me to different sites when I search on Google. I've run SpyCatcher (although it seems to not want to scan anymore) Spybot (this seems to not work either, and nor does it work after Installing/Uninstalling), AdWare SE, ewido spyware and Windows Defender. I've also run Norton Antivirus with the latest defintions and also used Windows Update.

I assume I need to a) Purchase some form of new graphics driver although I have no idea at all what to do regarding that b) Upgrade my system, although i don't want to do that until it is at least running normally and I do not have a clue of costs and what I need and c) sort out all the niggling problems.

The Hijack this logfile seems to have an awful lot of "rubbish" on it, but then I don't really know what I'm looking for. My laptop is certainly in need of a large scale clear up but I don't really know where to start! I don't even mind purchasing any programs which would help me sort this out and any help is really appreciated as I am coming to a point where my Laptop is invaluable to me. Here is the log file:

Logfile of HijackThis v1.98.2
Scan saved at 21:21:51, on 23/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Startup Mechanic\StartupMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Lee\Desktop\Tools etc\Misc\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
O4 - HKLM\..\Run: [Startup Manager Scanner] C:\Program Files\Startup Mechanic\StartupMonitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe
O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓÆµ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1123441493820
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCast...9_20060727.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01C54F6B-93AD-471F-AB71-FAC17F943933}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C88406B-B7D0-4BA9-8AF4-DDA71CECCE60}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{A54FDE89-183A-49F7-BF8D-7D8B26E3BE38}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DA1C3A-A0EF-4ACA-973B-900E1C145BB0}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{E3495A3A-F8F7-4DFC-BC85-503216D8073A}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\..\{FC277122-21D6-4838-A675-6CE71BA26A85}: NameServer = 85.255.114.94,85.255.112.132
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll
O20 - AppInit_DLLs: interceptor.dll

Again any help is appreciated from people who actually know what they're talking about (unlike me or my family!). I'm not sure if all this can be dealt with in this forum specifically but as I am posting a Hijack This logfile I guessed this would be at least a good place to start.

Cheers for your time

Lee

Edit: I forgot to mention another problem, yes another one. My System Restore no longer works. It loads it all up but when the laptop restarts is says it system restore failed, please try another restore point.

11-23-2006, 02:41 PM	#1 (permalink)
champster2k6 Registered User Join Date: Nov 2006 Location: London, England Posts: 68 OS: Windows XP	Numerous problems including slow system and ATI driver not working Hello my name is Lee. I'm having many problems with my system at the moment and it's driving me crazy. I've had the laptop for about two and a half years now (its spec is 512mb RAM and 60Gb hard drive, Windows XP SP2). Around a year ago my laptop randomly began to reset itself and/or go very basic in regards to its colour (as if it was a 12bit display or something silly). I sent it in for repair and it came back working - for a while. Around two months later it went again. This time, out of warranty, I disabled the ATI from running at startup and it seemed to solve the problem (although I can no longer play any decent games on it anymore). Everytime I load my system up it tells me its unloading the ATI driver and I just click "cancel". I also get two random messages, one which says its a fatal error or a DLL is missing and another saying something about power server failed to intialise or something (if you need to know exactly what these say I can let you know after a reboot). Anyway, my system seemed to be working ok regardless but it is running very slow. I don't have too much memory left on the hard drive but it does seem to be running much slower than it ought considering I don't have many programs running at a time. I use Mozilla Firefox as a browser and after installing the new one it seems to randomly crash (especially when Adobe Acrobat or a YouTube video is buffering) and I have to come out of it and manually exit it via CTRL ALT DEL. I used Internet Explorer for a bit whilst this was annoying me but I seem to have inherited some form of malware as it sends me to different sites when I search on Google. I've run SpyCatcher (although it seems to not want to scan anymore) Spybot (this seems to not work either, and nor does it work after Installing/Uninstalling), AdWare SE, ewido spyware and Windows Defender. I've also run Norton Antivirus with the latest defintions and also used Windows Update. I assume I need to a) Purchase some form of new graphics driver although I have no idea at all what to do regarding that b) Upgrade my system, although i don't want to do that until it is at least running normally and I do not have a clue of costs and what I need and c) sort out all the niggling problems. The Hijack this logfile seems to have an awful lot of "rubbish" on it, but then I don't really know what I'm looking for. My laptop is certainly in need of a large scale clear up but I don't really know where to start! I don't even mind purchasing any programs which would help me sort this out and any help is really appreciated as I am coming to a point where my Laptop is invaluable to me. Here is the log file: Logfile of HijackThis v1.98.2 Scan saved at 21:21:51, on 23/11/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Startup Mechanic\StartupMonitor.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\Program Files\iISystem Wiper\SystemWiper.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\ewido anti-spyware 4.0\guard.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Lee\Desktop\Tools etc\Misc\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/ R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe O4 - HKLM\..\Run: [Startup Manager Scanner] C:\Program Files\Startup Mechanic\StartupMonitor.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SpyCatcher Reminder] "C:\Program Files\SpyCatcher 2006\SpyCatcher.exe" reminder O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem Wiper\SystemWiper.exe m O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher 2006\Scheduler daemon.exe O9 - Extra button: Ãâ·Ñ¾«²ÊÊÓÆµ³¬Á÷³©ÔÚÏß¹Û¿´ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing) O9 - Extra 'Tools' menuitem: ²¥°ÔµçÊÓ - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing) O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file) O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1123441493820 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCast...9_20060727.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{01C54F6B-93AD-471F-AB71-FAC17F943933}: NameServer = 85.255.114.94,85.255.112.132 O17 - HKLM\System\CCS\Services\Tcpip\..\{8C88406B-B7D0-4BA9-8AF4-DDA71CECCE60}: NameServer = 85.255.114.94,85.255.112.132 O17 - HKLM\System\CCS\Services\Tcpip\..\{A54FDE89-183A-49F7-BF8D-7D8B26E3BE38}: NameServer = 85.255.114.94,85.255.112.132 O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DA1C3A-A0EF-4ACA-973B-900E1C145BB0}: NameServer = 85.255.114.94,85.255.112.132 O17 - HKLM\System\CCS\Services\Tcpip\..\{E3495A3A-F8F7-4DFC-BC85-503216D8073A}: NameServer = 85.255.114.94,85.255.112.132 O17 - HKLM\System\CCS\Services\Tcpip\..\{FC277122-21D6-4838-A675-6CE71BA26A85}: NameServer = 85.255.114.94,85.255.112.132 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.94 85.255.112.132 O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4144\SiteAdv.dll O20 - AppInit_DLLs: interceptor.dll Again any help is appreciated from people who actually know what they're talking about (unlike me or my family!). I'm not sure if all this can be dealt with in this forum specifically but as I am posting a Hijack This logfile I guessed this would be at least a good place to start. Cheers for your time Lee Edit: I forgot to mention another problem, yes another one. My System Restore no longer works. It loads it all up but when the laptop restarts is says it system restore failed, please try another restore point. Last edited by champster2k6; 11-23-2006 at 03:05 PM.