My sister bought a new computer that is a dell dimension 1100 with a dell 16X DVD-ROM DRIVE that is showing not installed and we cant seem to download any drivers or firmware for it. It is in the tower but is not picking up or reading anything and not showing in her computer system information at all. there is an error message on start up something to the effect that secondary boot device is not installed press f1 to continue or f2 for setup.
we tried to install a burner and added the burner which didnt want to work so we took it out at which point the dvd rom which was not unplugged or moved in anyway stopped working. any advice would be greatly appreciated.
