Tech Support Forum - View Single Post - Dell Dimension 5100

rosedee · 11-14-2006, 04:40 AM

Hello, I am hoping someone has run across this problem and might have a suggestion or solution for my Dell Dimension 5100, running Windows XP Home.

My computer has been working fine, but I am now unable to boot it up. I was kicked from a program (graphics-heavy online game), to a black screen that has this message: X300XT bios P/N 113-A33437-102.

The LED lights that now stay lit on the front of the computer are 1-2-3.

I was able to get the computer to actually boot up into Windows twice after the first instance and was able to access normal applications, even did heavy searches of the Dell site for a solution. When I tried to log back into the game, I was kicked again to the black screen with the message. After over 90 minutes with a Dell tech, there's no resolution, not even a remote guess as to what's wrong, through I'm wondering if it's the graphics card, due to the problem occuring during the running of a 3-D graphics game. Because neither the USB cabled kb and mouse will respond (I'm assuming because the computer can't boot up far enough to enable them), the Dell tech is wanting me to buy a new kb. I know next to nothing about computer hardware, but I'm really thinking a new kb is not going to help here.

Has anyone ever seen this problem before and possibly have an idea of the solution. Any help would be greatly appreciated.

11-14-2006, 04:40 AM	#1 (permalink)
rosedee Registered User Join Date: Nov 2006 Posts: 1 OS: xp	Dell Dimension 5100 - bios error? Hello, I am hoping someone has run across this problem and might have a suggestion or solution for my Dell Dimension 5100, running Windows XP Home. My computer has been working fine, but I am now unable to boot it up. I was kicked from a program (graphics-heavy online game), to a black screen that has this message: X300XT bios P/N 113-A33437-102. The LED lights that now stay lit on the front of the computer are 1-2-3. I was able to get the computer to actually boot up into Windows twice after the first instance and was able to access normal applications, even did heavy searches of the Dell site for a solution. When I tried to log back into the game, I was kicked again to the black screen with the message. After over 90 minutes with a Dell tech, there's no resolution, not even a remote guess as to what's wrong, through I'm wondering if it's the graphics card, due to the problem occuring during the running of a 3-D graphics game. Because neither the USB cabled kb and mouse will respond (I'm assuming because the computer can't boot up far enough to enable them), the Dell tech is wanting me to buy a new kb. I know next to nothing about computer hardware, but I'm really thinking a new kb is not going to help here. Has anyone ever seen this problem before and possibly have an idea of the solution. Any help would be greatly appreciated.