Tech Support Forum - View Single Post - Problems with my CD-ROM/DVD-ROM drives

Deranged Soul · 11-08-2006, 01:33 AM

Basically, both my CD-ROM and DVD-ROM drives stop working. They open, but when I put ANY type of media in either one (audio CD, software, DVD, etc.), it's not detected. Apparently Windows successfully loaded the device driver, but "cannot find the hardware device (Code 41)".

Perhaps I need to uninstall the drivers? Or does this require a complete hardware replacement?

Buy the way, I'm using Windows XP Home Edition Version 2002 Service Pack 2 and the computer's a Sony Vaio PCV-RZ54G.

Thanks.

11-08-2006, 01:33 AM	#1 (permalink)
Deranged Soul Registered User Join Date: Feb 2005 Location: Addison, IL, USA Posts: 17 OS: Windows Vista Home Premium SP1	Problems with my CD-ROM/DVD-ROM drives Basically, both my CD-ROM and DVD-ROM drives stop working. They open, but when I put ANY type of media in either one (audio CD, software, DVD, etc.), it's not detected. Apparently Windows successfully loaded the device driver, but "cannot find the hardware device (Code 41)". Perhaps I need to uninstall the drivers? Or does this require a complete hardware replacement? Buy the way, I'm using Windows XP Home Edition Version 2002 Service Pack 2 and the computer's a Sony Vaio PCV-RZ54G. Thanks.