Hi and welcome..
Please download
Combofix:
http://download.bleepingcomputer.com/sUBs/combofix.exe
and save to the desktop.
1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Post the contents of that log in your next reply with a new hijackthis log.
Notes:
* Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.
* Do not proceed with the rest of the fix if you fail to run combofix
* Disable script blocking if you have NAV installed so it will not interfere with the fix. Trojan Hunter has been reported to detect combofix as Worm.Qiv.100.
Please download, update and run (one at a time of course!)
Spybot Search & Destroy v1.4 and
Ad-aware SE v1.06 . Fix whatever they suggest.
If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer:
Using Spybot - Search & Destroy to remove Spyware, Malware, & Hijackers from Your Computer.
Anti-trojan
Please download, update and run the
A2 (A squared) anti-trojan. Let it fix whatever it wants to.
Anti-virus
Also, run this pc through the...
Panda Online virus scanner
or
Trend Micro Housecall Online virus scanner
Let it delete whatever it finds. If it cannot delete it, then post the log and we will delete it manually.
=============================================
Please download the trial version of/AVG Anti-Spyware 7.5
here:
ewido - anti-spyware and anti-malware solutions
Install it, and update the definitions to the newest files.
Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
For additional help in booting into Safe Mode, see the following site:
PC Hell: How to Start Windows in Safe Mode
Once in Safe Mode, please run AVG, and run a full scan. During the scan it will prompt you to clean files, click OK.
Save the logfile from the scan. Post this with the Combo Fix and a new HJT log