Tech Support Forum - View Single Post - Aser Aspire 5102WLMi Sound Problem (No Audio Device!?!?!?)

Tonic1080 · 10-20-2006, 10:25 PM

Ok, so here's the lowdown. I just ordered my new Aspire 5102WLMi from Newegg.com and, as suggested with a lot of the comments I had read prior to buying the laptop, I went out and bought another 512 ram before even fireing it up. When I did turn it on everything worked as well a expected. I installed a few programs, let it stretch its legs a little, and gave it a test run. Everything worked fine (including the sound).
Then I proceeded to follow the next bit of common advice, to reformat the HD to get out of the FAT partitions. Well, I reinstalled windows (upgrading to XP instead of the Media Center) and all the drivers (including the ATI chipset and the audio drivers) provided on the Aser website. Windows has also been upgraded to the most recent patches available.

The Problem: there is no audio device detected on the machine anymore. All the drivers are in but its acting as if there is no audio hardware on the laptop.

Everything else is working fine, anyone know what I might be missing? I even went back and tried running ALL the drivers on the website for the 3100, 5100, and the 5110 series computers just incase I missed anything.
Here is a list of what software has been tried so far.

Aser eData Security Management v2.00.3076
Aser Empowering Platform v2.3.2015
Aser ePerformance Manager v2.0.2.007
Aser ePower Managment v2.0.2016
Aser ePresntation Management v.2.0.2008
Aser eSetting Management v2.3.2017
Aser GridVista v2.53.0209
Atheros 802.11 a+b+g Wireless Lan Driver v4.2.2.7
ATI Chipset and Display Driver v8.251
Bluetooth Driver and Utility
Broadcom 802.11 b+g Wireless Lan Driver v4.10.40.0
CPU Driver v1.3.1.0
Flash BIOS v2.00
Launch Manager v1.10.1e
Modem Driver v7.51.0.0
Realtek Audio Driver v5.10.0.5257
Realtek LAN Driver v5.635.923.2005
SMC FIR v5.1.3600.7
Touchpad Driver Synaptic v8.2.19.0 and Elantech v5.0.3.6

If im not mistaken this is suppose to include HD sound hardware and such, is there another driver from somewhere else I am suppose to have or is the Realtek the one?
Anyone had similar problems or any advice for what is goig on here? Should I reformat back to Windows XP Media? Any conflicting software/hardware that would make a difference?

10-20-2006, 10:25 PM	#1 (permalink)
Tonic1080 Registered User Join Date: Oct 2006 Posts: 5 OS: Windows XP Pro	Aser Aspire 5102WLMi Sound Problem (No Audio Device!?!?!?) Ok, so here's the lowdown. I just ordered my new Aspire 5102WLMi from Newegg.com and, as suggested with a lot of the comments I had read prior to buying the laptop, I went out and bought another 512 ram before even fireing it up. When I did turn it on everything worked as well a expected. I installed a few programs, let it stretch its legs a little, and gave it a test run. Everything worked fine (including the sound). Then I proceeded to follow the next bit of common advice, to reformat the HD to get out of the FAT partitions. Well, I reinstalled windows (upgrading to XP instead of the Media Center) and all the drivers (including the ATI chipset and the audio drivers) provided on the Aser website. Windows has also been upgraded to the most recent patches available. The Problem: there is no audio device detected on the machine anymore. All the drivers are in but its acting as if there is no audio hardware on the laptop. Everything else is working fine, anyone know what I might be missing? I even went back and tried running ALL the drivers on the website for the 3100, 5100, and the 5110 series computers just incase I missed anything. Here is a list of what software has been tried so far. Aser eData Security Management v2.00.3076 Aser Empowering Platform v2.3.2015 Aser ePerformance Manager v2.0.2.007 Aser ePower Managment v2.0.2016 Aser ePresntation Management v.2.0.2008 Aser eSetting Management v2.3.2017 Aser GridVista v2.53.0209 Atheros 802.11 a+b+g Wireless Lan Driver v4.2.2.7 ATI Chipset and Display Driver v8.251 Bluetooth Driver and Utility Broadcom 802.11 b+g Wireless Lan Driver v4.10.40.0 CPU Driver v1.3.1.0 Flash BIOS v2.00 Launch Manager v1.10.1e Modem Driver v7.51.0.0 Realtek Audio Driver v5.10.0.5257 Realtek LAN Driver v5.635.923.2005 SMC FIR v5.1.3600.7 Touchpad Driver Synaptic v8.2.19.0 and Elantech v5.0.3.6 If im not mistaken this is suppose to include HD sound hardware and such, is there another driver from somewhere else I am suppose to have or is the Realtek the one? Anyone had similar problems or any advice for what is goig on here? Should I reformat back to Windows XP Media? Any conflicting software/hardware that would make a difference?