Clean-out and Reset System Restore
This will clean out any junk or malicious files left behind in System Restore
- To turn off System Restore click Start > Right Click My Computer > Properties.
- Click the System Restore tab and Check
- "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply.
- When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.
- Turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties.
- Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
- Click Apply, and then OK.
This will create a new Restore Point.
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Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
C:\WINDOWS\SYSTEM32\nsv3609.dll
Note: If this file resists deletion, boot into Safe Mode and delete from there.
If you used safe mode, boot into normal mode after deletion.
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ComboFix
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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FOLLOW-UP
Please return and post these items:
combofix.txt
Please let me know how your system is behaving.