Tech Support Forum - View Single Post

localau · 10-10-2006, 10:07 PM

These are additional notifications that appeared:

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\Data ??? john Lee.exe
Location: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS
Computer: LAU
User: Guest
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Tuesday, October 10, 2006 10:43:24 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\My Music.exe
Location: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music
Computer: LAU
User: Guest
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Tuesday, October 10, 2006 10:43:27 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Sample Music.exe
Location: C:\Documents and Settings\All Users\Documents\My Music\Sample Music
Computer: LAU
User: Guest
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Tuesday, October 10, 2006 10:43:28 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\SharedDocs.exe
Location: Quarantine
Computer: LAU
User: Guest
Action taken: Quarantine succeeded : Access denied
Date found: Tuesday, October 10, 2006 10:43:27 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\0009A54A.exe
Location: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A
Computer: LAU
User: Guest
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Tuesday, October 10, 2006 10:43:29 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\0009A54A.exe
Location: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A
Computer: LAU
User: Guest
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Tuesday, October 10, 2006 10:43:29 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Sample Music.exe
Location: Quarantine
Computer: LAU
User: Guest
Action taken: Quarantine succeeded : Access denied
Date found: Tuesday, October 10, 2006 10:43:28 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sync Playlists\Sync Playlists.exe
Location: Quarantine
Computer: LAU
User: Guest
Action taken: Quarantine succeeded : Access denied
Date found: Tuesday, October 10, 2006 10:43:33 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\0009A54A.exe
Location: Quarantine
Computer: LAU
User: Guest
Action taken: Quarantine succeeded : Access denied
Date found: Tuesday, October 10, 2006 10:43:29 PM

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: W32.Rontokbro@mm
File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sample Playlists\Sample Playlists.exe
Location: Quarantine
Computer: LAU
User: Guest
Action taken: Quarantine succeeded : Access denied
Date found: Tuesday, October 10, 2006 10:43:28 PM

I succeeded in deleting the files you mentioned, but got 4 "failed" statuses when clearing the quarantine. They are:

10/10/2006 22:11 0009A54A.exe W32.Rontokbro@mm C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\ Infected
10/10/2006 22:11 0002613C.exe W32.Rontokbro@mm C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sync Playlists\0002613C\ Infected
10/10/2006 22:11 Sync Playlists.exe W32.Rontokbro@mm C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sync Playlists\ Infected
10/10/2006 22:11 0002613C.exe W32.Rontokbro@mm C:\Documents and Settings\All Users\Documents\My Music\Sync Playlists\0002613C\ Infected

I'll run the scans and post back again.

10-10-2006, 10:07 PM	#10 (permalink)
localau Registered User Join Date: Oct 2006 Posts: 25 OS: windows xp	These are additional notifications that appeared: Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\Data ??? john Lee.exe Location: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS Computer: LAU User: Guest Action taken: Clean failed : Quarantine failed : Access denied Date found: Tuesday, October 10, 2006 10:43:24 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\My Music.exe Location: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music Computer: LAU User: Guest Action taken: Clean failed : Quarantine failed : Access denied Date found: Tuesday, October 10, 2006 10:43:27 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Sample Music.exe Location: C:\Documents and Settings\All Users\Documents\My Music\Sample Music Computer: LAU User: Guest Action taken: Clean failed : Quarantine failed : Access denied Date found: Tuesday, October 10, 2006 10:43:28 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\SharedDocs.exe Location: Quarantine Computer: LAU User: Guest Action taken: Quarantine succeeded : Access denied Date found: Tuesday, October 10, 2006 10:43:27 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\0009A54A.exe Location: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A Computer: LAU User: Guest Action taken: Clean failed : Quarantine failed : Access denied Date found: Tuesday, October 10, 2006 10:43:29 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\0009A54A.exe Location: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A Computer: LAU User: Guest Action taken: Clean failed : Quarantine failed : Access denied Date found: Tuesday, October 10, 2006 10:43:29 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\Documents and Settings\All Users\Documents\My Music\Sample Music\Sample Music.exe Location: Quarantine Computer: LAU User: Guest Action taken: Quarantine succeeded : Access denied Date found: Tuesday, October 10, 2006 10:43:28 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sync Playlists\Sync Playlists.exe Location: Quarantine Computer: LAU User: Guest Action taken: Quarantine succeeded : Access denied Date found: Tuesday, October 10, 2006 10:43:33 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\0009A54A.exe Location: Quarantine Computer: LAU User: Guest Action taken: Quarantine succeeded : Access denied Date found: Tuesday, October 10, 2006 10:43:29 PM Scan type: Realtime Protection Scan Event: Virus Found! Virus name: W32.Rontokbro@mm File: C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sample Playlists\Sample Playlists.exe Location: Quarantine Computer: LAU User: Guest Action taken: Quarantine succeeded : Access denied Date found: Tuesday, October 10, 2006 10:43:28 PM I succeeded in deleting the files you mentioned, but got 4 "failed" statuses when clearing the quarantine. They are: 10/10/2006 22:11 0009A54A.exe W32.Rontokbro@mm C:\Documents and Settings\All Users\Documents\My Music\Sample Playlists\0009A54A\ Infected 10/10/2006 22:11 0002613C.exe W32.Rontokbro@mm C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sync Playlists\0002613C\ Infected 10/10/2006 22:11 Sync Playlists.exe W32.Rontokbro@mm C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\My Music\Sync Playlists\ Infected 10/10/2006 22:11 0002613C.exe W32.Rontokbro@mm C:\Documents and Settings\All Users\Documents\My Music\Sync Playlists\0002613C\ Infected I'll run the scans and post back again.