Okay, that makes me relieved that it was Zone Alarm. Let's try one more online scanner; I'm feeling pretty confident that we've got it all, but I want to make double-sure.
Perform an online scan with Internet Explorer with
Panda ActiveScan.
- Click on the "Scan your PC" button located at the bottom of the page. A popup window should appear -- make sure you allow it if you have a popup blocker.
- Enter your e-mail address, country, and state and click Scan Now.
- Your computer will download Panda's 8 megabyte ActiveX control at this point. Follow the on-screen directions if it asks you to install the ActiveX control.
- Begin the scan by selecting My Computer. Note:
- Please turn off the real time scanner of any existing antivirus program while performing the online scan.
- Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
- Click on See report then click Save report.
- It is not necessary to remain online while it's doing the scan, but you will have to re-connect after it has finished to see the report.
Post that report when it's done and let me know how the system is behaving now.