Tech Support Forum - View Single Post - Operating Systems: Computer wont load, keeps restarting

**PanamaGal** · 10-07-2006, 11:32 AM

Turning off XP with the power button instead of the shutdown command really doesn't matter, and will not cause you grief. So I doubt that precipitated this problem. It sounds to me like your hard drive may have a physical problem. I would try to run a diagnostic on it using the manufacturer's diagnostic program available from the hard drive maker's website. You can usually make a bootable floppy or CDROM to run the program, which does not run from within Windows, so it doesn't matter that you cannot get to Windows. I really would do this before anything else.

10-07-2006, 11:32 AM	#3 (permalink)
PanamaGal Mentor Hardware Team Join Date: Jun 2006 Location: Panama Posts: 1,240 OS: WinXP Pro SP2; Windows Server 2003; Windows Vista Ultimate; Vista Business	Turning off XP with the power button instead of the shutdown command really doesn't matter, and will not cause you grief. So I doubt that precipitated this problem. It sounds to me like your hard drive may have a physical problem. I would try to run a diagnostic on it using the manufacturer's diagnostic program available from the hard drive maker's website. You can usually make a bootable floppy or CDROM to run the program, which does not run from within Windows, so it doesn't matter that you cannot get to Windows. I really would do this before anything else. __________________ It is hard to fail, but it is worse never to have tried to succeed.