Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
C:\WINDOWS\system32\Sys
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P2P - I see you have
P2P software (i.e. shareaza) installed on your machine. We are not here to pass judgment on file-sharing
as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you
more susceptible to re-infections. It may be contributing to your current situation.
This page will give you further information.
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Kaspersky - Extended
Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect.
We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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FOLLOW-UP
Please return and post these items:
Kaspersky scan