Glaswegian

Hi again Vinny

Good work – one down – quite a lot to do in this one, so read everything carefully and work your way through it step by step.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your system is clean.


Show Hidden Files
Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.



Downloads
Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later.
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW!


Download Ewido Anti-Malware
This is a 30 day trial

• Install Ewido Anti-Malware.
• Double-click the icon on Desktop to launch Ewido
• On the top of the main screen click Shield
• Click the word active to change it to inactive
• On the top of the main screen click Update.
• Then click on Start Update. The update will start and a progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"
  • I also recommend changing the "Update interval" to something more reasonable like 12 hours.

If you are having problems with the updater, you can use this link to manually update Ewido.
When you have finished updating, EXIT Ewido.


Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop. Do not use it yet!


Please download the Brute Force Uninstaller to your desktop.

• Right click the BFU folder on your desktop, and choose Extract All
• Click "Next"
• In the box to choose where to extract the files to,
• Click "Browse"
• Click on the + sign next to "My Computer"
• Click on "Local Disk (C:) or whatever your primary drive is
• Click "Make New Folder"
• Type in BFU
• Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download the Alcra PLUS Remover.
Save it in the same folder you made earlier (c:BFU).

Do not do anything with these yet!


Download this file - combofix.exe to your desktop. Alternative download location here.

IMPORTANT - You must place combofix on your desktop!!


Double click combofix.exe & follow the prompts.

When finished, the tool will produce a log for you at c:\combofix.txt. Post that log in your next reply

Note: Do not mouseclick combofix's window while it's running. That may cause it to stall.



Reboot
Reboot your system in Safe Mode.

• Restart the computer. The computer begins processing a set of instructions known as BIOS.
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
• Instead of Windows loading as normal, a menu should appear
• Use the arrow key to highlight Safe Mode and press Enter.

HijackThis Entries
Open Hijack This and click on Scan. Check the following entries (if they still exist) (make sure you do not miss any)

R3 - URLSearchHook: (no name) - _{A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nsb108.dll
O4 - HKLM\..\Run: [sachost] C:\WINDOWS\sachostx.exe
O4 - HKLM\..\Run: [{4D-D3-35-52-ZN}] C:\windows\system32\oldsregn.exe ELT001
O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKCU\..\Run: [Winsvr] C:\DOCUME~1\Ciampa\LOCALS~1\Temp\stdrun165632.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O21 - SSODL: IEFilter - {690F6A1B-8C7D-4020-92B0-AFA351689F0B} - C:\WINDOWS\system32\IEFilter.dll (file missing)

Please remember to close all other windows, including browsers then click Fix checked.



File Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\System32\service.exe <- - Be careful - look for the correct filename
C:\Program Files\Common Files\{1094D352-0640-4105-0727-040410270002}
C:\WINDOWS\system32\{00422582-2E19-4239-9F87-44A72C22FD65}.exe
C:\WINDOWS\system32\{C3D075D8-54B0-44C7-82C1-AC630A3799AB}.exe
c:\windows\system32\kernels8.exe
c:\windows\system32\WinNB58.dll
c:\program files\common files\Slmss




Run SmitfraudFix
Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply.



Run CleanUp!
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW!

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!
Check the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users
• Click on the “Temporary Files” tab and uncheck the box for “Scan drives for file matching” if it’s checked.

Click OK, Press the CleanUp! button to start the program and DO NOT REBOOT when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these BEFORE running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.


Go to Control Panel click Display > Desktop > Customize Desktop > Web > Now, Uncheck Everything and delete if present:
• "Security Info"
• "Warning Message"
• "Security Desktop"
• "Warning Homepage"
• "Desktop Uninstall"

Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK.


Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.




Run Ewido
Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
• When the scan is complete click Recommended Action and change it to Quarantine
• Then click Apply all actions

Once finished, click the Save report button, then click Save Report As and save it to your desktop (make sure to remember where you saved that file, this is important).

NOTE: Ewido scan may require an hour.



Run the Brute Force Uninstaller
Then, please go to Start > My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
• Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu
• Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
• Wait for the complete script execution box to pop up and press OK.
• Press exit to terminate the BFU program.

Reboot into normal Windows.




SmitfraudFix - Additional Items
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
**Note** This will remove all entries in the "Trusted Zone" - if you want them back, you have to add them back to the Trusted Sites again.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.




Online Scan
Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:

Scan using the following Anti-Virus database:

• Extended

Scan Options:

• Scan Archives
• Scan Mail Bases

Click OK

Now under select a target to scan: Select My Computer

• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

• Save the file to your desktop.
• Copy and paste that information in your next post.

Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan



Logs required
combofix.txt
rapport.txt
Ewido Log
Kaspersky Log
HijackThis Log

Please also let me know how your system is performing now and if you have any specific problems. In order to provide you with the best possible help, please ensure that HijackThis logs are produced from Normal Mode.