Hi again
Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers when you are following the procedures below.
Downloads
Please download
AproposFix from here:
http://swandog46.geekstogo.com/aproposfix.exe
Save it to your desktop but do
NOT run it yet.
Download this file -
combofix.exe to your
desktop. Alternative download location
here.
IMPORTANT - You must place combofix on your desktop!!
Double click
combofix.exe & follow the prompts.
When finished, the tool will produce a log for you at
c:\combofix.txt. Post that log in your next reply
Note: Do not mouseclick combofix's window while it's running. That may cause it to stall.
Reboot
Reboot your system in
Safe Mode.
- Restart the computer. The computer begins processing a set of instructions known as BIOS.
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
- Instead of Windows loading as normal, a menu should appear
- Use the arrow key to highlight Safe Mode and press Enter.
File Deletions
Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
c:\windows\system32\
bqrufs5f.dat
C:\Documents and Settings\Merle Miller.D9DYK641\Start Menu\
ClickMe.url
c:\program files\
FunWebProducts
c:\program files\
MyWebSearch
c:\program files\
SysAI
C:\WINDOWS\
ScrBlaze.scr
Run Apropos Fix
Please double-click
aproposfix.exe and unzip it to the desktop. Open the aproposfix folder on your desktop and run
RunThis.bat. Follow the prompts.
Reboot
Reboot your system in Normal Mode.
Online Scan
Establish an internet connection & perform an online scan with
Internet Explorer at
Kaspersky WebScanner
Next Click on
Launch Kaspersky Anti-Virus Web Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click
Yes.- The program will launch and then begin downloading the latest definition files:
- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
- In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:Scan Options:- Scan Archives
- Scan Mail Bases
Click
OK
Now under select a target to scan: Select
My Computer- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been infected.
Now click on the
Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post.
Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Logs required
combofix.txt
the log.txt file in the aproposfix folder
Kaspersky Log
HijackThis Log
Please also let me know how your system is performing now and if you have any specific problems. In order to provide you with the best possible help, please ensure that HijackThis logs are produced from
Normal Mode.