Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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DOWNLOADS
Download the attached
dup.zip file at the bottom of this post to your desktop. Double click on the zip folder,
then double click on the .reg file within.
Click
yes to allow it to merge into your registry.
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DISABLE ANTI-SPYWARE APPLICATIONS
Please disable these Anti-Spyware programs as they may interfere with this fix. You may re-enable them after we clean your system.
Windows Defender
Please disable your Windows Defender Real-time Protection, as it may hinder the removal of some entries.
- Open Windows Defender.
- Click on Tools>Options.
- Scroll down and uncheck "Use real-time protection (recommended)".
- After you uncheck this, click on the Save button and close Windows Defender.
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ComboFix
1. Download this file -
You MUST save it to your desktop
http://download.bleepingcomputer.com/sUBs/combofix.exe
or
http://www.techsupportforum.com/sectools/combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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SAFE MODE RE-BOOT
Restart your computer and boot into
Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list).
In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers.
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FIXES AND DELETIONS
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
AWS\WeatherBug
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UNHIDE HIDDEN FILES
Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.
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Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
C:\WINDOWS\bar.exe
c:\windows\inf\biini.inf
C:\WINDOWS\SYSTEM\Update_Hosts.DLL
c:\windows\system32\mstbl.ocx
c:\windows\downloaded program files\sporder_.dll
C:\Program Files\AWS
C:\Program Files\Common Files\Real\WeatherBug
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SYSTEM RE-BOOT
Reboot into
Normal Mode.
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ON-LINE SCANS
Kaspersky - Extended
Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect.
We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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FOLLOW-UP
Please return and post these items:
Kaspersky scan
A new HJT log run in Normal Mode
Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode