MULTIPLE ANTIVIRUS PROGRAMS RUNNING
You have McAfee, AVG and Norton installed on your machine.
Norton and AVG are running concurrently.
Please uninstall two of them and use the other.
I recommend uninstalling AVG and Norton and using McAfee on its own - it seems to be the one that was initially used.
Please see
here about how to uninstall your Norton product successfully.
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ROOTKIT SCAN
Download GMER from
http://www.gmer.net & extract the contents to desktop
Launch gmer.exe by double-clicking it.
Select the Rootkit tab & make sure the
'Show All' button is
unticked.
Press scan & when it has finished
press copy & paste the log back here