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Delete Bad Registry Entries
Please download the attached .zip file and unzip it to your desktop. If it asks you if you would like to replace the existing file say Yes. Once you have done this please double click it and allow it to merge to your registry.
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ComboFix
Please run ComboFix once more and post the log here for review
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Kaspersky Online Scanner
Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Summary: Please make sure you have completed all of the steps above and include the following in your next post
ComboFix Log
Kaspersky Log