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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Also if you have any programs that may prevent system changes (like Spybot's TeaTimer program, Ad-aware's Ad-Watch, and others), make sure you disable them before doing any of the fixes (or accept the changes for the fix we give you when asked by the programs).
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________________Downloads and Other____________________________
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You are currently running Hijack this from a temp folder. Please save it to its own folder called HJT and run it from there. This will prevent any backups made from being deleted.
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__________________Reboot into Safe Mode________________________
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Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
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_______________________Program Removal_________________________
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Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if found:
My Global Search
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_______________________Deletion of Files_______________________
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Delete the following Folders indicated in BLUE if they still exist.
c:\program files\MyGlobalSearch
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__________________________The Finish___________________________
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Reboot your system in Normal Mode.
Please run another Panda Scan and post the results along with a fresh HJT log
**Please let me know if you ran into any problems carrying out the above instructions.
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"If you aren't a liberal when you're 20, you have no heart. If you aren't a conservative when you are 50, you have no brain"
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