Hi Alissa,
The file you pointed in your first post was named "rtlgina3.dll", with which you were having some problems. Though when I asked you to search the path of this file, you pointed out "c:\windows\system32\rtlgina2.dll"- note the difference of the file names.
Are you sure that you searched and located properly?
Or, the first mention of rtlgina3.dll was a typing error as the file scanned was rtlgina2.dll. and please clarify which file name is being displayed in the error message.
If the error is not a typo error then I suggest that you search for the file again and upload the file for a virus scan to Jotti as I instructed already. Look for a complete match of the filename.
**Note**
The file name is rtlgina3.dll
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