Can you tell me what Third Party Software you are using to disable DeluxeCommunication, Net.Net, AdvSearch, etc…?
Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
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Showing Hidden files, folders, and system files and folders
Go to
My Computer >Tools >Folder Options >View tab and make sure that
Show hidden files and folders is
enabled.
Also make sure that the
System Files and Folders are
showing / visible.
Uncheck the
Hide protected operating system files option.
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Suspicious File Packer
Before fixing anything, Please download the Suspicious File Packer →
http://www.safer-networking.org/files/sfp.zip
Unzip it to the desktop and run it.
Paste the following list of bad files into the Suspicious File Packer window:
C:\WINDOWS\system32\alfa.exe
C:\WINDOWS\system32\Chip.dll
Allow SFP to pack the files. This will generate a CAB archive on your desktop.
Please submit it to this site →
http://www.bleepingcomputer.com/subm....php?channel=4
Please include a link to this topic in the message.
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Disable Software that may interfere with fixes
Windows Defender
To disable Real-Time Protection:
* Go to
"Tools" | "General Settings"
* Scroll down to
"Real-time protection options"
*
Uncheck "Turn on real-time protection (recommended)"
* Remember to reactivate this feature when we have finished all our work.
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P2P Software Installed
P2P Software
I see you have
BitComet,
Kazaa and
Limewire installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation. I will make recommendations below for removal highlighted in
Orange, which you can choose to ignore, where this P2P application is involved. I’ll leave the decision to you.
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Downloads
Cleanup!
Cleanup! and install it. You will use this later.
Kazaa Begone
Download
KazaaBegone and unzip it to your desktop. Warning: This version has a bug that can cause your Internet connection to be broken when removing New.Net, WebHancer or CommonName. Before using KazaaBegone, download
WinsockFix just in case you need it (if it breaks your internet connection, run it).
SDFix
Download
SDFix and save it to your desktop.
ComboFix <- This is a different version from the one you ran earlier, please replace the version you have with this one
1. Download from one of the following locations Combofix to your desktop -
http://download.bleepingcomputer.com/sUBs/combofix.exe
http://www.techsupportforum.com/sectools/combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Save this log to your desktop as combo1.txt
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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Delete Bad Registry Entries
Open notepad and copy and paste next present in the quotebox below in it:
(don't forget to copy and paste REGEDIT4)
Quote:
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\not active]
"BidSlayer"=-
"msvmsvcv"=-
"DeluxeCommunications"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"explorer"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\not active]
"1A:Stardock TrayMonitor"=-
"WT GameChannel"=-
"New.net Startup"=-
"Trickler"=-
"wcmdmgr"=-
"BrowseProxy"=-
"websearch"=-
Plugin"=-
"AltnetPointsManager"=-
"updmgr"=-
"P2P Networking"=-
"BlockChecker"=-
"RegistryMechanic"=-
"retsu"=-
"werinit"=-
"msvmsvcv"=-
"newname"=-
"DeluxeCommunications"=-
"explorer"=-
"defender"=-
"keyboard"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runservices\not active]
"1A:Stardock TrayMonitor"=-
|
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Rebooting in Safe Mode
Next, reboot your computer in SafeMode :
• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press
F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run
Windows in Safe Mode.
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Add/Remove Programs
Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:
BitComet
Limewire
Kazaa
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HiJackThis! Fixes
Open Hijack This and click on
Scan. Check the following entries
(make sure you do not miss any)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://promo.dollarrevenue.com/activ...33352D2D2D.exe
Please remember to close all other windows, including browsers then click Fix checked.
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Tools
Kazaa Begone
Run
KazaaBegone.exe
Select
"Search and destroy all installed components"then click
"Go.
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Deleting Files and Folders
Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
C:\Program Files\NewDotNet
c:\windows\temp\adware
C:\WINDOWS\wt
C:\Program Files\websearch
C:\Program Files\AdvSearch
C:\Program Files\MyWebSearch
C:\Program Files\Altnet
C:\WINDOWS\System32\P2P Networking
C:\Program Files\Admanager Controller
C:\Program Files\Block Checker
C:\Program Files\MessengerPlus! 3
C:\WINDOWS\svcwinra.exe
c:\nwnmff_e10.exe
c:\dfndrff_e10.exe
c:\kybrdff_e10.exe
C:\Program Files\Limewire
C:\Program Files\BitComet
C:\Program Files\Kazaa
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Tools
CleanUp!
Open
Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:
Click
Options
Move the slider button down to
Custom CleanUp!
Check the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
Uncheck the following :
- Scan local drives for temporary files
Click
OK, Press the
CleanUp! button to start the program and
DO NOT reboot when prompted.
SDFix
- Right click the SDFix.zip folder and choose Extract All,
- Open the extracted folder and double click RunThis.bat to start the script.
- Type Y to begin the script.
- It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- Your system will take longer that normal to restart as the fixtool will be running and removing files.
- When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
- Finally open the SDFix folder on your desktop and copy and paste the contents of the results file
Report.txt back onto the forum with a new HijackThis log
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Rebooting in Normal Mode
Reboot your system in Normal Mode.
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Online Virus/Spyware Scan
Panda Activescan
Perform an online scan with Internet Explorer with
Panda ActiveScan
**
click on "Free use ActiveScan" located on the top right hand corner- Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Post the contents of the report in your next reply
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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Tools
HiJackThis!
Please run a new HiJackThis! Scan and post the results with your next reply
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Summary: Please make sure you have completed all of the steps above and include the following in your next post
New HiJackThis! Log
Panda ActiveScan Log
Report.txt
ComboFix Log