Hm…your log appears to be clean but your system is still running slow huh? Let’s try a few other things here to see if we can find out what the source of your problems might be
Downloads
GetSystemInfo
Download & run
GetSystemInfo.exe
It shall produce a log for you to post back here
Gmer
Download gmer from
http://www.gmer.net & extract the contents to desktop
Disconnect from internet and close running programs.
There is a small chance this application may crash your computer so save any work you have open.
Double click
gmer.exe.
Let the gmer.sys driver load if asked.
If it gives you a warning at program start about rootkit activity and asks if you want to run scan...say NO.
To the right of the program you will see a bunch of boxes that have been checked... leave everything checked and uncheck the
Registry box. Then click the Scan button. Wait for the scan to finish.
Once done click the
Copy button.
Open Notepad and hit
ctrl+v to paste the log. Save the log to your desktop please.
* * * * *
Click Gmer's
Autostar tab then the
scan button. Once its done click the Copy button and paste it into a new notepad document. Save that document to your desktop please.
RootKitRevealer
Please download
RootKitRevealer.zip
Unzip it to the desktop, run it, and click Scan. This will generate a log file. Please post the entire contents of the log file in your next reply
====================================================================================================
Event Viewer Log
Let's have a look at Windows Event Viewer. It might give us a clue as to what is causing these issues
Go to Start > Run - type in
eventvwr <Press Enter>
This is a picture of what the event viewer looks like.
You will see
Application, Security &
System listed in the left pane.
1. In the left pane click on
Application.
2. Click the gray title
“Type” at the top of the source name column in the right pane to sort by type name
Look for
“Error” & double-click on the most recent 10, and evaluate the event description for any indication of the cause of the problem.
3. Make note of the Description, EventID and Source of these Event Properties.
4. From the right pane, doubleclick on the line where it says error & you should get a window like the example below
5. In the upper right corner of this picture, you should see 2 arrows. One is pointing up & the other, pointing down.
There is another button below the 2 arrows. Click once on it. (this will copy some information to clipboard)
6. Open notepad & paste the info in there. This will copy the event information to the clipboard. Paste the information for each event here
Repeat steps 1-6 for
System
====================================================================================================
Summary: Please make sure you have completed all of the steps above and include the following in your next post
GetSystemInfo Log
Gmer Log
RootkitRevealer Log
Event Viewer Log