src2206

Hello Alissa .

Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).

Click > Start > Control Panel > Add / Remove Programs and uninstall the following program (if it exists):

Admilli Service

Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

c:\program files\Admilli Service
___________________________________________________________

Now please Use Start>Search to locate this file - rtlgina3.dll, and take a note of the full path. Post the full path of the file in your next post.

Reboot your system in Normal Mode.


Perform an online scan with Internet Explorer with

Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

So with your next post please provide Kaspersky Scan Report and Full path of the file rtlgina3.dll.