Tech Support Forum - View Single Post - A warning icon says i have spyware/malware but...

Sempurna · 09-21-2006, 02:16 AM

Everything looks great --- your HijackThis log appears to be clean. :)

Please take some time reading this list; it is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Windows Updates (a must!)
It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. You can either click on the link above and bookmark the updates page, or open Internet Explorer, then go to the Tools menu -> Windows Update, and follow the online instructions from there.
Firewall (a must!)
It is definitely a must have. Two good FREE versions are Outpost or ZoneAlarm.
Note: You must only use 1 (one) firewall at a time because if you have 2 or more firewalls running at the same time, they will conflict with each other and make your security less reliable. Please also remember to turn off Windows Firewall once you have installed a new firewall.
Also make sure to run your antivirus software regularly, and to keep it up-to-date.
SpywareBlaster
This is a great prevention tool to keep nasties from installing on your system.
Tutorial: How to use!
IE-SPYAD
This puts over 5000 sites in your IE Restricted Zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Tutorial: How to use!
Spybot - Search & Destroy
This is a very powerful tool that can search for and annihilate nasties that make it onto your system. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features for realtime protection.
Tutorial: How to use!
Ad-Aware SE
This is another very powerful tool that searches for and kills nasties that infect your system. Ad-Aware and Spybot Search & Destroy compliment each other very well.
Tutorial: How to use!

Please also read Tony Klein's excellent article How I got Infected in the First Place and this CastleCops article Malware Prevention: Prevent Re-infection.

Hopefully this should take care of your problems! Good luck! :D

Please reply to this thread one more time so that we can put this case as resolved and close it. Thank you.

09-21-2006, 02:16 AM	#14 (permalink)
Sempurna Analyst, Security Team Join Date: Sep 2006 Posts: 1,302 OS: Windows XP SP2	Everything looks great --- your HijackThis log appears to be clean. :) Please take some time reading this list; it is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again. Windows Updates (a must!) It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. You can either click on the link above and bookmark the updates page, or open Internet Explorer, then go to the Tools menu -> Windows Update, and follow the online instructions from there. Firewall (a must!) It is definitely a must have. Two good FREE versions are Outpost or ZoneAlarm. Note: You must only use 1 (one) firewall at a time because if you have 2 or more firewalls running at the same time, they will conflict with each other and make your security less reliable. Please also remember to turn off Windows Firewall once you have installed a new firewall. Also make sure to run your antivirus software regularly, and to keep it up-to-date. SpywareBlaster This is a great prevention tool to keep nasties from installing on your system. Tutorial: How to use! IE-SPYAD This puts over 5000 sites in your IE Restricted Zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Tutorial: How to use! Spybot - Search & Destroy This is a very powerful tool that can search for and annihilate nasties that make it onto your system. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features for realtime protection. Tutorial: How to use! Ad-Aware SE This is another very powerful tool that searches for and kills nasties that infect your system. Ad-Aware and Spybot Search & Destroy compliment each other very well. Tutorial: How to use! Please also read Tony Klein's excellent article How I got Infected in the First Place and this CastleCops article Malware Prevention: Prevent Re-infection. Hopefully this should take care of your problems! Good luck! :D Please reply to this thread one more time so that we can put this case as resolved and close it. Thank you. __________________ Keep this forum alive - if you've been helped at this forum, please do consider a donation. Thank you for your support. Donation link for Tech Support Forum