Tech Support Forum - View Single Post - Computer Restarts when viewing videos or in Guildwars.

Geekgirl · 09-17-2006, 09:16 AM

Have her Right Click My Computer/Properties/Advanced/System & Recovery-Settings tab, Under System Failure uncheck Automatically Restart.
Now when it goes to restart she will get a BSOD with some information. Write down the Stop: error and post it back here. This may give us a better idea of what is causing her issue

09-17-2006, 09:16 AM	#2 (permalink)
Geekgirl Manager, Microsoft Support Join Date: Jan 2005 Location: Pennsylvania Posts: 12,518 OS: 98SE/WinXP Home/WinXP Pro Blog Entries: 1	Have her Right Click My Computer/Properties/Advanced/System & Recovery-Settings tab, Under System Failure uncheck Automatically Restart. Now when it goes to restart she will get a BSOD with some information. Write down the Stop: error and post it back here. This may give us a better idea of what is causing her issue __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM