|
assuming he is using the NIC to connect to the internet - then trying another one might help.
reseating the RAM wouldn't do any harm, but the freezing would happen more often not just when online.
formatting may or may not help. if it is security then the same problem will be be back when he connects to the internet again. using sfc/scannow from the command prompt might help correct system files if they are corrupt. but i moved his hijack log to the security section and maybe they will find something wrong with it.
__________________
"it takes two to lie, one to lie and one to listen" Homer
|