Tech Support Forum - View Single Post - StopSign/eAcceleration problem, spyware and viruses

Ried · 08-09-2006, 11:01 PM

Hello Jeff,

As tetonbob's online time is quite limited this week, he has asked me to assist in an effort not to leave any of his users unanswered.

You can go ahead and 'purge' your Spybot Recovery:

Launch Spybot S&D

Click 'Recovery'
Select all items and click 'Purge'
Click 'Yes' when asked if you wish to remove the backups

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Clear your Symantec Quarantine. If you are unsure of how to do this, navigate to the Quarantine file as follows:

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine

Leave the folder intact, just empty it's contents.

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These logs and reports are coming back clean. How is your system behaving now, please?

08-09-2006, 11:01 PM	#11 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 27,103 OS: WinXP and Vista	Hello Jeff, As tetonbob's online time is quite limited this week, he has asked me to assist in an effort not to leave any of his users unanswered. You can go ahead and 'purge' your Spybot Recovery: Launch Spybot S&D Click 'Recovery' Select all items and click 'Purge' Click 'Yes' when asked if you wish to remove the backups ----------------------------- Clear your Symantec Quarantine. If you are unsure of how to do this, navigate to the Quarantine file as follows: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine Leave the folder intact, just empty it's contents. ----------------------------- These logs and reports are coming back clean. How is your system behaving now, please? __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."