Vikesrock8411

Now that the service is gone let's take out the files.

Download KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

Launch KillBox.exe & select the following options:

• delete on Reboot

Select all the filenames below & then right-click & select Copy

• 
  c:\Documents and Settings\Russell\Desktop\Files named mssync20.fnd
  c:\WINDOWS\system32\mssync20.exe
  c:\WINDOWS\system32\mssync20.sys
  c:\WINDOWS\system32\mssync20.tlb
  

* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

Online Scans
Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Click Scan Now
3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it may ask you to purchase the program, this is not necessary we will take care of the entries manually.
• At the end of the scan click on see report. Then click Save report

Please post that log in your next reply.

In your next post please include:

• Panda Activescan Log
• A new Hijackthis! Log