Tech Support Forum - View Single Post - computer freezes before even finishing virus scans or even ad-aware..

tetonbob · 08-06-2006, 08:45 AM

Clear your IE cookies. Start>Settings>Control Panel>Internet Options>General tab>under Temporary files, click on Delete Cookies.

Download CWShredder and run it. Click on Update. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.

I have attached a file to this post - pred.zip Download this file to your desktop. Double click on the zip folder, then double click on the reg file within. Click yes to allow it to merge into your registry.

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Go to Start>Run then copy and paste, or type the following, then press Enter:

regsvr32 /u occache.dll

Delete these if present:

c:\windows\system32\search.html
c:\windows\downloaded program files\f3initialsetup1.0.0.15.inf
c:\windows\inet20099

Go to Start>Run then copy and paste, or type the following, then press Enter:

regsvr32 occache.dll

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* Click here to use the F-Secure Online Scanner
It's explained there with images how to allow the ActiveX to start the scan, so read that first.

Then click the F-Secure Online Scanner Next Generation Beta link.
Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
Click the Full System Scan button.
It will start to download scanner components and databases. This can take a while.
The main scan will start.
Once the scan finished scanning, click the Automatic cleaning (recommended) button
It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
The cleaning can take a while, so please be patient.
Then click the Show report button and copy and paste what's present under results in your next reply.

Also post a new HJT log. How is your system behaving now, please?

08-06-2006, 08:45 AM	#9 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,795 OS: 2000 Pro; XP Pro; XP Home	Clear your IE cookies. Start>Settings>Control Panel>Internet Options>General tab>under Temporary files, click on Delete Cookies. Download CWShredder and run it. Click on Update. Click on 'I Agree' button if you agree. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit. I have attached a file to this post - pred.zip Download this file to your desktop. Double click on the zip folder, then double click on the reg file within. Click yes to allow it to merge into your registry. --------------------------------------------------- Go to Start>Run then copy and paste, or type the following, then press Enter: regsvr32 /u occache.dll Delete these if present: c:\windows\system32\search.html c:\windows\downloaded program files\f3initialsetup1.0.0.15.inf c:\windows\inet20099 Go to Start>Run then copy and paste, or type the following, then press Enter: regsvr32 occache.dll --------------------------------------------------- * Click here to use the F-Secure Online Scanner It's explained there with images how to allow the ActiveX to start the scan, so read that first. Then click the F-Secure Online Scanner Next Generation Beta link. Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan. Click the Full System Scan button. It will start to download scanner components and databases. This can take a while. The main scan will start. Once the scan finished scanning, click the Automatic cleaning (recommended) button It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure. The cleaning can take a while, so please be patient. Then click the Show report button and copy and paste what's present under results in your next reply. Also post a new HJT log. How is your system behaving now, please? __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009 Last edited by tetonbob; 09-19-2006 at 01:53 PM.