Judie, despite the absence of any antivirus programs, your machine appears clean. May I ask why you do not have any antivirus programs installed?
Let's do an online-scan& see if it picks anything up. Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
When you have completed that, download and run
Blacklight
Note that you must have local administrative privileges to run the program.
Click Scan. BlackLight will use Windows Explorer (the desktop process) to scan for hidden items. Your anti-virus software or personal firewall might display a warning that says Blacklight (blbeta.exe) is trying to manipulate the Windows Explorer process (explorer.exe). If you want to continue the scan, you should allow BlackLight to do this
When it finishes, click Next. You may get a screen similar to the picture below. Click on Close
BlackLight beta would create a log file "fsbl-<date-and-time>.log". By default, the log file is in the same directory as the executable. Please post the log
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