sUBs

This is to be performed after you have posted the required logs, I require you to update your copy of Sun's java. Older versions of Java have been identified as entry points for malware.

Updating Java and Clearing Cache

1. Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.
2. It will say "Java Plug-in" under the icon.
3. If it is not visible, click on 'Switch to Classic View' in the left pane of the Control Panel or 'Other Control Panel Options'
4. Please find the Update button or tab in the Java Control Panel. Update your Java then reboot.
5. If you are unable to update you can manually update by going here:
   
   http://www.java.com/en/download/manual.jsp
   
   
6. After the reboot, go back into the Control Panel and double-click the Java Icon.
7. Under the Advanced Tab, click <Applet> tag support and select the browser(s) you are using.
8. Under Temporary Internet Files, click the Delete Files button.
9. There are three options in the window to clear the cache - Leave ALL 3 Checked
   • Downloaded Applets
     Downloaded Applications
     Other Files
10. Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
11. Click OK to leave the Java Control Panel.