Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
Downloads(make sure to save these in a permanent location)
combofix.exe-Save it to your Desktop, we will need this later.
Add/Remove Programs
Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:
Zango
Reboot your system
HijackThis!
Open Hijack This and click on Scan. Check the following entries
(make sure you do not miss any)
O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C5E315789FA575760EA83FA5EF80752B94E3 D67D557C462F3FC7 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll
O4 - HKLM\..\Run: [zango] "c:\program files\zango\zango.exe"
Please remember to close all other windows, including browsers then click Fix checked.
File and Folder Deletions
Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
c:\program files\zango
Double click combofix.exe & follow the prompts. When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall