Hello and welcome back to TSF
Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
File Deletion
Delete the following File indicated in
RED if it still exist.
D:\do_work\tcxmkfod.exe
I would like to know if there are other files in the folder
D:\do_work
I would like you to perform one last online scan to ensure you've gotten all the nasties.
Online Scan
Please perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Logs
Please post the following logs in your next reply...
- Kaspersky’s Online Scan Log