Ried

Hello Dave and welcome to TSF,

Yes, you do have something.

Please download VundoFix5.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Put a check next to Run VundoFix as a task.
• You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
• When VundoFix re-opens, click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will shutdown your computer, click OK.
• Turn your computer back on.
• Please post the contents of C:\vundofix.txt along with any other reports requested.

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From Normal Mode:

Open HijackThis and click on 'Do a System Scan Only'. Check the following entries:

R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE


Click 'Fix Checked' and close HijackThis.

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Next, we need to update your Java as it is out of date. The older version is a security risk, as malware writers exploit the weaknesses in it's code.

Updating Java and Clearing Cache

1. Go to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.
2. It will say "Java Plug-in" under the icon.
3. If it is not visible, click on 'Switch to Classic View' in the left pane of the Control Panel or 'Other Control Panel Options'
4. Please find the Update button or tab in the Java Control Panel. Update your Java then reboot.
5. If you are unable to update you can manually update by going here:
   
   http://www.java.com/en/download/manual.jsp
   
   
6. After the reboot, go back into the Control Panel and double-click the Java Icon.
7. Under the Advanced Tab, click <Applet> tag support and select the browser(s) you are using.
8. Under Temporary Internet Files, click the Delete Files button.
9. There are three options in the window to clear the cache - Leave ALL 3 Checked
   • Downloaded Applets
     Downloaded Applications
     Other Files
10. Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
11. Click OK to leave the Java Control Panel.

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Perform an online scan using Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
• Click on see report. Then click Save report

Please include the following in your next reply:

vundofix.txt
Panda results
New HijackThis log