Ried

Hi judie200,

It's not necessary to quote my reply into your reply.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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CLEAR & RESET SYSTEM RESTORE'S CACHE - (System Volume Information folder)
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
*Tick on the checkbox - Turn off System Restore on all drives
*Click Apply

Now, turn it back 'On' by unticking the same checkbox & click OK

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Download and unzip BFUzip from http://www.merijn.org/files/bfu.zip
Run the program and click the Web button as shown here:


Use this URL to copy into the address bar of the Download script window:
http://metallica.geekstogo.com/MediaGateway.BFU

Make sure all IE windows are closed.

Execute the script by clicking the Execute button.


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Reboot into Safe Mode.

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Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

FunWebProducts
MySearch
MyWebSearch

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Delete the following Files and Folders if they still exist.

c:\windows\system32\intrigue.dll
c:\program files\FunWebProducts
c:\program files\MySearch
c:\program files\MyWebSearch
C:\Documents and Settings\Judith Pennant.JUDITH-57AVOLJ0\Application Data\Registry Cleaner
C:\Program Files\Mozilla Firefox\plugins\npclntax.dll

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Reboot into Normal Mode.

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Run another online scan and post those results here again.

How is your system behaving now?