Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
Please follow the instructions
here to clear Sun Java's cache.
Please follow
Symantec’s Guide to clean out your Norton quarantine.
Download
KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)
Launch
KillBox.exe & select the following
options:
Select all the filenames below & then right-click & select Copy
- C:\WINDOWS\system32\losymkow.exe
C:\WINDOWS\system32\njtmoijj.exe
C:\WINDOWS\system32\poowuvgr.dll
* Go to the File menu, and choose
Paste from Clipboard
* Click the
RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
Post a new Hijackthis log and let me know how the PC is running