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Please read this post completely before begining. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


* * * * * *


Do this first ...

1. Download and run - bfu.zip
2. Checkmark the following boxes:
   • Use settings specified in script for the above option
   • Show log after script ends
3. Click the Web button located on the top right corner
4. Copy/Paste this url into the address bar of the Download script window:
   
   http://metallica.geekstogo.com/alcanshorty.bfu
   
   
5. Execute the script by clicking the Execute button.
6. When it finishes running, click the Save button for a copy of the log
7. Post the log created by the script when you have completed the fix

* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *


Download & install CleanUp.exe (not recommended for WinXP64)

Download Dr.Web CureIt & save it on desktop. We shall be using it later

'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downloading.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


* * * * * *


TeaTimer is an excellent tool for the prevention of spyware but it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

• Open Spybot Search & Destroy.
• In the Mode menu click "Advanced mode" if not already selected.
• Choose Yes at the Warning prompt.
• Expand the Tools menu.
• Click Resident.
• Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
• In the File menu click Exit to exit Spybot Search & Destroy.

* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * *


Do a HijackThis scan & place a check next to these items and select "Fix checked":

O4 - HKLM\..\Run: [ountryc] C:\WINDOWS\System32\ountryc.exe
O4 - HKLM\..\Run: [f8841a7f.exe] C:\WINDOWS\system32\f8841a7f.exe
O4 - HKCU\..\Run: [f8841a7f.exe] C:\Documents and Settings\Owner\Local Settings\Application Data\f8841a7f.exe


* * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * *


1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the option to run Windows in Safe Mode.


* * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools -> Folder Options -> View tab.

• Tick - 'Show hidden files and folder'
• Untick - 'Hide file extensions for known types'
• Untick - 'Hide protected operating system files'
• Click Yes to confirm & then click OK

Locate and delete the following files/folders:

• C:\WINDOWS\System32\ountryc.exe
  C:\WINDOWS\system32\f8841a7f.exe
  C:\Documents and Settings\Owner\Local Settings\Application Data\f8841a7f.exe

* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider initially to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Delete Cookies

4. Click OK
5. Press the CleanUp! button to start the program.
6. Do NOT reboot/logoff if prompted.

* CleanUp! will not create any backups!!


* * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * *

• Doubleclick the drweb-cureit.exe file and Allow to run the express scan
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
• Once the short scan has finished, mark the drives that you want to scan.
• Select all drives. A red dot shows which drives have been chosen.
• Click the green arrow at the right, and the scan will start.
• Click 'Yes to all' if it asks if you want to cure/move the file.
• When the scan has finished, look if you can click next icon next to the files found:
• If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
  
  This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
• After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
• After reboot, post the contents of the log from Dr.Web you saved previously in your next reply.

** The scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * *


Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Click Scan Now
3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on see report. Then click Save report

Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * *


1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Save that log on Desktop as we shall need to run Combofix once more

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh logs from:

• HiJackThis log
• ComboFix
• Dr.Web
• Online Scan

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now