Deckard

Hello chris01,

Your log looks clean but let's run through a few things. Are you currently experiencing any other issues on this computer now that NewDotNet is gone?

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If there is anything you don't understand, please ask BEFORE proceeding with the fixes. Please do these steps in order and do not skip any.


Multiple Antivirus
I see you have two or more antivirus programs installed. Multiple antivirus programs can bog down your system, interfere with each other, and may even cause crashes. I highly recommend you remove all but one of them using the Add/Remove Programs in the Control Panel.


Downloads
Download and install CleanUp!. *WARNING* CleanUp! deletes EVERYTHING out of temp/temporary folders and does not make backups.


Run CleanUp!
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:

• Click "Options..."
• Move the arrow down to "Custom CleanUp!"
• Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
  • Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it's checked.
• Click OK
• Press the CleanUp! button to start the program.

Reboot if prompted. Close CleanUp!


Run Ewido
Open Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close Ewido anti-malware.


Update Java
We need to update your Java as it is out of date. Older versions can be a security risk as malware writers have been known exploit the weaknesses the code.

• Go to Start > Control Panel double-click on the Software icon > Add/Remove Programs.
• Sarch in the list for all previous installed versions of Java (Java 2 Runtime Environment SE and/or J2SE Runtime Environment) and Uninstall/Remove them.
• Download and install the newest version from Sun.
• After the reboot, go back into the Control Panel and double-click the Java icon.
  Under Temporary Internet Files, click the Delete Files button.
• There are three options in the window to clear the cache - Leave ALL three checked:
  • Downloaded Applets
  • Downloaded Applications
  • Other Files
  Click OK on Delete Temporary Files Window. NOTE: This deletes ALL of the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Java Control Panel.

Online Scan
Perform an online scan with Internet Explorer with Panda ActiveScan.

1. Click on the "Scan your PC" button located at the bottom of the page. A popup window should appear -- make sure you allow it if you have a popup blocker.
2. Enter your e-mail address, country, and state and click Scan Now.
3. Your computer will download Panda's 8 megabyte ActiveX control at this point. Follow the on-screen directions if it asks you to install the ActiveX control.
4. Begin the scan by selecting My Computer. Note:
   • Please turn off the real time scanner of any existing antivirus program while performing the online scan.
   • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
   • Click on See report then click Save report.
   • It is not necessary to remain online while it's doing the scan, but you will have to re-connect after it has finished to see the report.

With Your Next Post...
Please paste the following with your next reply:

• Ewido scan report
• Panda Scan report
• a new HiJackThis log taken after the Panda scan finishes.