Tech Support Forum - View Single Post - Malicious Program Sending Spam Emails From My PC !!!

sUBs · 06-17-2006, 09:59 AM

Ruthy,

It may appear that Dr.Web may have somehow removed some of your files. I need to know what it removed before we can formulate a recovery stratergy. Please try using the recovery console to recover Dr.Web's logs. If you have folowed Bob's instructions, it would have been saved to your Desktop. That's located at this folder:

C:\DOCUMENTS AND SETTINGS\Ruth\DESKTOP\DrWeb.csv

I would also request that you rein in your frustuations. Being cross doesnt help. I would have issued the same instructions as Bob did. Nobody expects it to turn out this way. Please be reminded that we're all volunteers offering our time/effort to help you. We ask not for any monetary compensation but just some cooperation from you.

06-17-2006, 09:59 AM	#9 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,497 OS: N/A	Ruthy, It may appear that Dr.Web may have somehow removed some of your files. I need to know what it removed before we can formulate a recovery stratergy. Please try using the recovery console to recover Dr.Web's logs. If you have folowed Bob's instructions, it would have been saved to your Desktop. That's located at this folder: C:\DOCUMENTS AND SETTINGS\Ruth\DESKTOP\DrWeb.csv I would also request that you rein in your frustuations. Being cross doesnt help. I would have issued the same instructions as Bob did. Nobody expects it to turn out this way. Please be reminded that we're all volunteers offering our time/effort to help you. We ask not for any monetary compensation but just some cooperation from you. __________________ Question - what have you done for the community today?