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DOWNLOADS***************************
Please Download
Ewido Security Suite - Install &
Update it's database but do not run it yet.
Download
Brute Force Uninstaller to your desktop.
- Right click the BFU folder on your desktop, and choose Extract All
- Click "Next"
- In the box to choose where to extract the files to,
- Click "Browse"
- Click on the + sign next to "My Computer"
- Click on "Local Disk (C:\) or whatever your primary drive is
- Click "Make New Folder"
- Type in BFU
- Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download
Alcra PLUS Remover.
Save it in the same folder we just made. (C:\BFU).
Turn off your Internet, and close any open Internet Brower(s) and refer to the offline instructions I suggested you make in my introduction.
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PURGE TEMPS***************************
Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
- Click "Options..."
- Move the arrow down to "Custom CleanUp!"
- Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
- Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.
- Click OK
Press the
CleanUp! button to start the program. Reboot/logoff when prompted.
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SAFE MODE***************************
REBOOT TO SAFE MODE- Restart the computer. The computer begins processing a set of instructions known as BIOS.
- As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
- Continue to do so until the 'Windows Advanced Options' menu appears.
- Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.
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BFU SCRIPT***************************
Next please go to Start > My Computer and navigate to the
C:\BFU folder.
- Start the Brute Force Uninstaller by doubleclicking BFU.exe
- Behind the scriptline to execute field click the folder icon
and select alcanshorty.bfu
- Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
- Wait for the complete script execution box to pop up and press OK.
- Press exit to terminate the BFU program.
Reboot into Normal Mode.
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ONLINE SCAN***************************
Perform an online scan with Internet Explorer with
Panda ActiveScan
**
click on "Free use ActiveScan" located on the top right hand corner - Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
- Click on see report. Then click Save report
Please post that log in your next reply.
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CHECK LIST***************************
In your next post please provide:
- HJT log
- Online Scan.