Tech Support Forum - View Single Post - Need help on this hijackthis.log, please..

kenW2y · 06-16-2006, 08:04 PM

Hi, after done with all the steps i try to open the firewall settings in the control panel and i got this message "Due to an unidentified problem, windows cannot display the windows firewall settings".

here's the log files

-----------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 9:49:15 AM, on 6/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\hijackthis\ewido anti-malware\ewidoctrl.exe
C:\hijackthis\ewido anti-malware\ewidoguard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Encarta &Definition - http://encarta.msn.com/encnet/featur...Dictionary.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\hijackthis\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\hijackthis\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

-------------------------------------------------------------
Incident Status Location

Adware:adware/ncase Not disinfected Windows Registry
Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\sv\Cookies\sv@data.coremetrics[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\sv\Cookies\sv@doubleclick[2].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\sv\Cookies\sv@statcounter[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\sv\Cookies\sv@tribalfusion[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\sv\Desktop\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\hijackthis\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Adware:Adware/EMediaCodec Not disinfected C:\RECYCLER\S-1-5-21-515967899-1532298954-725345543-1003\Dc1\atmclk.exe.q_8042DCC_q
Potentially unwanted tool:Application/Processor Not disinfected E:\My Documents\SmitfraudFix.zip[SmitfraudFix/Process.exe]
---------------------------------------------------------------
SmitFraudFix v2.61

Scan done at 9:18:37.46, Sat 06/17/2006
Run from C:\Documents and Settings\sv\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

06-16-2006, 08:04 PM	#6 (permalink)
kenW2y Registered User Join Date: Jun 2006 Posts: 8 OS: XP	Hi, after done with all the steps i try to open the firewall settings in the control panel and i got this message "Due to an unidentified problem, windows cannot display the windows firewall settings". here's the log files ----------------------------------------------------------------------- Logfile of HijackThis v1.99.1 Scan saved at 9:49:15 AM, on 6/17/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\hijackthis\ewido anti-malware\ewidoctrl.exe C:\hijackthis\ewido anti-malware\ewidoguard.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Internet Explorer\iexplore.exe C:\hijackthis\HijackThis.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Encarta &Definition - http://encarta.msn.com/encnet/featur...Dictionary.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: ewido security suite control - ewido networks - C:\hijackthis\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\hijackthis\ewido anti-malware\ewidoguard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe ------------------------------------------------------------- Incident Status Location Adware:adware/ncase Not disinfected Windows Registry Spyware:Cookie/Coremetrics Not disinfected C:\Documents and Settings\sv\Cookies\sv@data.coremetrics[1].txt Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\sv\Cookies\sv@doubleclick[2].txt Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\sv\Cookies\sv@statcounter[1].txt Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\sv\Cookies\sv@tribalfusion[1].txt Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\sv\Desktop\SmitfraudFix\Process.exe Potentially unwanted tool:Application/Processor Not disinfected C:\hijackthis\SmitfraudFix.zip[SmitfraudFix/Process.exe] Adware:Adware/EMediaCodec Not disinfected C:\RECYCLER\S-1-5-21-515967899-1532298954-725345543-1003\Dc1\atmclk.exe.q_8042DCC_q Potentially unwanted tool:Application/Processor Not disinfected E:\My Documents\SmitfraudFix.zip[SmitfraudFix/Process.exe] --------------------------------------------------------------- SmitFraudFix v2.61 Scan done at 9:18:37.46, Sat 06/17/2006 Run from C:\Documents and Settings\sv\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End