Tech Support Forum - View Single Post - Brand new laptop program freezing problem

acehimself · 06-10-2006, 10:45 PM

Ok I recently bought a Toshiba Satellite laptop brand new. I've been having somewhat of a problem though. I've put several programs on the computer, none of them have high specs that the computer would be struggling with, examples include the computer game Myst, this language learning program and a couple others. I've been having a problem where for example in Myst I will get to some point where I click to move to a new area and then the computer starts reading the disc to get the data and then the game freezes and I get that error message which says an error has occurred and this program must close and you can choose to send microsoft an error report or don't send. When this happens, it occurs right as you click on some sort of new option and the computer begins reading the CD/DVD so it can proceed. It doesn't always do this when loading from the disc though which I find strange.

This computer is brand new, I have done absolutely nothing to it in the way of modifications. I'm really kind of disappointed by these problems and I can't understand why they'd be occuring. Does anyone have any idea what the issue could be here? Thanks a lot.

06-10-2006, 10:45 PM	#1 (permalink)
acehimself Registered User Join Date: Jun 2006 Posts: 5 OS: XP	Brand new laptop program freezing problem Ok I recently bought a Toshiba Satellite laptop brand new. I've been having somewhat of a problem though. I've put several programs on the computer, none of them have high specs that the computer would be struggling with, examples include the computer game Myst, this language learning program and a couple others. I've been having a problem where for example in Myst I will get to some point where I click to move to a new area and then the computer starts reading the disc to get the data and then the game freezes and I get that error message which says an error has occurred and this program must close and you can choose to send microsoft an error report or don't send. When this happens, it occurs right as you click on some sort of new option and the computer begins reading the CD/DVD so it can proceed. It doesn't always do this when loading from the disc though which I find strange. This computer is brand new, I have done absolutely nothing to it in the way of modifications. I'm really kind of disappointed by these problems and I can't understand why they'd be occuring. Does anyone have any idea what the issue could be here? Thanks a lot.