Welcome to TSF.
Please print the below instructions or copy them to Notepad.
Restart your computer and boot into Safe Mode (if you don't know how, go to
http://www.bleepingcomputer.com/foru...howtutorial=61 ). Make sure to close any internet browsers that may still be open.
Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:
R3 - Default URLSearchHook is missing
O4 - HKCU\..\Run: [Xxua] C:\PROGRA~1\RACLE~1\MCONFI~1.EXE
Locate the following Files/Folders and delete them if they exist (if no location given, just do a search for them):
C:\PROGRA~1\MANTEC~1\ - unless you know what this folder contains, delete it
C:\PROGRA~1\RACLE~1\
Restart. Perform an online scan with Internet Explorer at Panda ActiveScan
http://www.pandasoftware.com/products/activescan.htm
* Click on 'Scan your PC' button. There should be a popup - if you have a pop-up blocker, make sure it's not blocking it.
* Click 'Check Now' & a pop-up window will appear.
* Enter your Country, State and E-mail Address & click 'Scan Now' - begin downloading Panda's ActiveX controls (8 MB size).
* Begin the scan by selecting My Computer.
* If it finds any malware, it will offer you a report. Ignore any entry it finds (since it wants you to buy the program for removal) as we will address this later.
* Click on see report. Then click Save report.
* Post that log in your next reply along with a new HijackThis log.