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Old 06-10-2006, 05:05 PM   #2 (permalink)
greyknight17
Analyst, Security Team
 
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Join Date: Jul 2004
Location: New York
Posts: 14,331
OS: Windows 98 & Windows XP Home/Pro

My System

Welcome to TSF.

Please print the below instructions or copy them to Notepad. We'll try disabling some startup programs to see if they are playing a role in the slowdown. You can run the programs you want manually instead of having them startup each time to conserve resources.

Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingcomputer.com/foru...howtutorial=61 ). Make sure to close any internet browsers that may still be open.

Uninstall the following via the Add/Remove Panel (Start->Settings->Control Panel->Add/Remove Programs) if found:

Viewpoint

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe


Locate the following Files/Folders and delete them if they exist (if no location given, just do a search for them):

C:\Program Files\Viewpoint\

Restart and rename HijackThis to something like HJT instead. Run a new scan and post the log here.
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