Welcome back to TSF.
A common problem when users do not stick with an analyst is re-infection. Have you noticed any new behavioural changes with the current PC?
Have you run any Virus Scans?
When transferring files, it's wise to only transfer Data.. for example pictures or documents that you have created. If you transfer EXE's, make sure you need them or know what they are.
Otherwise, complete an online virus scan and post the results here.
Download and install
CleanUp!.
Do NOT run it yet.
Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
- Click "Options..."
- Move the arrow down to "Custom CleanUp!"
- Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
- Click on the “Temporary Files” and uncheck the box for “Scan drives for file matching” if it’s checked.
- Click OK
Press the
CleanUp! button to start the program. Reboot/logoff when prompted.
WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations;
Move Them Now!!!
Perform an online scan with Internet Explorer with
Panda ActiveScan
**
click on "Free use ActiveScan" located on the top right hand corner - Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
- Click on see report. Then click Save report
Please post that log in your next reply.