vynl65

I upgraded my internet service package from AT&t from the Express package to the Pro package. And with that I thought I might as well as get a new router from AT&t because my another one was getting pretty old. However, when attempting to turn on the new router (2Wire, 2700HG-B) the Power light is red. And none of the other lights (ethernet, wireless, dsl, and internet) show up.

On my old 2Wire router(1800HG Gateway) it showed green lights for (phone, broadband link, and local network).

What should I do?

I appreciate all the help. Thank you