I’ve been meaning to blog about this for a while – so here goes.
Forums such as TSF are extremely popular. Users can find help and assistance with almost any PC problem, saving the expense of visiting a repair shop. Most users are grateful for the help received but unfortunately some take a different view.
I’ve seen some horrific posts from impatient users and from some users who believe they know better than others. I can understand some people being a bit impatient – after all, your problem is important to YOU. What I cannot understand is users posting filthy language and abuse aimed at the very people trying to help them. Why would anyone want to do that?
The people that help at forums such as this one are all volunteers. That is, they are willing to give up their spare time (and the risk of the wrath of a spouse/children) in an effort to help others. The majority have a full time job to contend with, yet they still find time to solve problems. So why do some users insist on abusing such people? I really have no idea but I guess it’s all part of the human condition.
Let me give out some advice here – especially to new members or those about to join. Those that help here do so because they enjoy helping others and want to share their knowledge. No payment is required except a simple ‘thank you’. All we ask in return is that you are patient, polite and respectful of others. “One should treat others as one would like others to treat oneself” is a great maxim – and easy to follow. It’s nice to be nice. Being rude and disrespectful is easy when you hide behind a username – is that the way you treat people you meet during your day? Somehow I don’t think so. If you are feeling upset or frustrated why not take a break away from the computer? Have a short walk, grab some coffee or whatever you prefer, then come back in a better frame of mind.
So, when you come here looking for help, remember that you will receive help – it might not be 2 minutes after you have posted your problem, but we will get there eventually.
Thanks for reading and for understanding.Filed under General