Tech Support Forum - View Single Post - Fatal Errors Using Virus Scanning (Norton Systemworks)

rozel · 05-10-2006, 12:04 AM

Well so far so good. The day before yesterday I effected a "Repair Install" and it went well except for a Poufin file error or something - I skipped it and everything then went to plan. I am now in the process of recovering my files deleted by Cleanup and this process is taking a long time. However the results will be worth the time - I'm using my R-Studio NTFS file recovery program - this gets to files which other progs seem not to IMHO.

Things noted so far: -

1. Think my mouse problem is because of duff rechargeable batteries
2. Notepad still doesn't work. Thought this would have been reinstalled by the repair - could someone tell me the correct folder that notepad.exe resides in please - Windows or Windows\system32 - thanks
3. My H:\ EIDE drive is not being recognised by windows - only noticed this yesterday - maybe I dislodged the interface cable when I changed the memory - I will check this out after my file recovery or when I next boot down
4. PC has been on now over 48 hours continuously with no BSOD's
5. Not checked for Windows Updates yet
6. Not done another full system scan yet but I will when file recovery complete, which won't be until well into this week-end
7. Of grave concern is the fact that I'm still getting strange characters when I create or reply to an email in Outlook Express - these characters are: - ¼á Could someone please tell me what is happening here - I was previously protected by Spam Inspector which was integrated to OE, but that seems to be one of the files deleted and a program which needs to be reinstalled. I will get round to it soon but I wonder whether this program is still infected?

So mainly very good news, especially as I can use my PC whilst file recovery is underway! However I still need to reinstall the numerous programs currently inoperable because of the "447 file deletion".

A mammouth task all in all - so I advise anyone who hasn't got their PC protected by a decent programme such as Norton Antivirus to think again! And of course be careful when using Cleanup.

I will report again in due course

Paul

05-10-2006, 12:04 AM	#43 (permalink)
rozel Registered User Join Date: Oct 2003 Location: UK Posts: 38 OS: XP Pro (SP2)	Well so far so good. The day before yesterday I effected a "Repair Install" and it went well except for a Poufin file error or something - I skipped it and everything then went to plan. I am now in the process of recovering my files deleted by Cleanup and this process is taking a long time. However the results will be worth the time - I'm using my R-Studio NTFS file recovery program - this gets to files which other progs seem not to IMHO. Things noted so far: - 1. Think my mouse problem is because of duff rechargeable batteries 2. Notepad still doesn't work. Thought this would have been reinstalled by the repair - could someone tell me the correct folder that notepad.exe resides in please - Windows or Windows\system32 - thanks 3. My H:\ EIDE drive is not being recognised by windows - only noticed this yesterday - maybe I dislodged the interface cable when I changed the memory - I will check this out after my file recovery or when I next boot down 4. PC has been on now over 48 hours continuously with no BSOD's 5. Not checked for Windows Updates yet 6. Not done another full system scan yet but I will when file recovery complete, which won't be until well into this week-end 7. Of grave concern is the fact that I'm still getting strange characters when I create or reply to an email in Outlook Express - these characters are: - ¼á Could someone please tell me what is happening here - I was previously protected by Spam Inspector which was integrated to OE, but that seems to be one of the files deleted and a program which needs to be reinstalled. I will get round to it soon but I wonder whether this program is still infected? So mainly very good news, especially as I can use my PC whilst file recovery is underway! However I still need to reinstall the numerous programs currently inoperable because of the "447 file deletion". A mammouth task all in all - so I advise anyone who hasn't got their PC protected by a decent programme such as Norton Antivirus to think again! And of course be careful when using Cleanup. I will report again in due course Paul Last edited by rozel; 05-10-2006 at 12:05 AM.