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OK Thanks - I will attend to that and notify you when everythings has been completed. For what it's worth, SYMANTEC can no longer help me and they have refunded me the 69 Euros I had previously paid for there virus removal.
I have a defunct OS - it will boot into Windows but I cannot get online due to iexplore and outlook express .exe files being corrupted and now deleted. As previously stated these two files along with 445 others have already been deleted out of Norton SystemWork's Quaratine folder which represents 447 pieces of software, which I can no longer run. In addition I have untold software on my other drives which may have been infected. Can I please therefore have a full plan rather than follow instructions, step by step.
I need to know first how I can reinstall my OS - after running the software above what do you prpopose to do - me thinks as helpful as you are trying to be, that you have overlooked my inability to use Internet Explorer and Outlook Express. Of course I can download the tool you have described onto my LapTop and transfer this to my Main PC via a memory stick. But how do I then set about reinstating my OS? The third party software, I have already discounted/written off as I can always sort this out afterwards.
My main requirements now are: -
1. Repair my OS long enough to backup/export my Outlook Express folders, Address Book and Settings
2. Backup/export my Internet Explorer Favourites
3. Anything else which I can not think about just now! If subsequently we need to undertake a full format reinstall of XP Pro, then sobeit, but only after these previous steps ok?
4.. Then I need a stratedgy for recovering my deleted files followed by disinfection followed by restore.
Please therefore outline the requisite steps to cover these requirements viz a viz your own suggestions. I need a cohesive plan, knowing at the outset that my requirements will be taken into account, realising that the 447 files have already been deleted and ending up with my system as near as possible to that I enjoyed before the virus took effect. My Outlook Express folders and address book is absolutely paramount to reinstate - I recall that this is on my F:\ or E:\ Drive - I forget which.
I look forward to having this plan very shortly as I would like to start next week.
Paul
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