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Thanks for all your help. I ran through all the steps you posted. The computer seems to be running fine to me.
In regards to the computer crashing on my mom, she said that it crashed and a message came up something like "If this has happened before and you recently installed a new program, please uninstall it now." I haven't seen this happen and we haven't installed any programs except the ones this forum asked us to, so I don't really know what to make of that.
Thanks again.
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