Ried

Hi,

Any scans with HijackThis are to be done in Normal Mode.

Let's have a look at Windows Event Viewer. It might give us a clue as to what is causing these issues

Go to Start > Run - type in eventvwr <Press Enter>




This is a picture of what the event viewer looks like.
You will see Application, Security & System listed in the left pane.

1. In the left pane click on Application.
2. Click the gray title “Type” at the top of the source name column in the right pane to sort by type name
   Look for “Error” & double-click on the most recent 5, and evaluate the event description for any indication of the cause of the problem.
3. Make note of the Description, EventID and Source of these Event Properties.
4. From the right pane, doubleclick on the line where it says error & you should get a window like the example below
   
   
   
5. In the upper right corner of this picture, you should see 2 arrows. One is pointing up & the other, pointing down.
   There is another button below the 2 arrows. Click once on it. (this will copy some information to clipboard)
6. Open notepad & paste the info in there. This will copy the event information to the clipboard. Paste the information for each event here

Repeat steps 1-6 for System